{"id":4268,"date":"2022-11-29T11:00:36","date_gmt":"2022-11-29T10:00:36","guid":{"rendered":"https:\/\/treelab.eu\/?page_id=4268"},"modified":"2022-12-13T14:57:28","modified_gmt":"2022-12-13T13:57:28","slug":"vseobecne_obchodne_podmienky","status":"publish","type":"page","link":"https:\/\/treelab.eu\/sk\/vseobecne_obchodne_podmienky\/","title":{"rendered":"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text]<\/p>\n

1. OBJEDN\u00c1VKA TOVARU<\/h3>\n

Objedn\u00e1vku\u00a0tovaru do sumy tis\u00edc EUR bez DPH akceptujeme\u00a0iba prostredn\u00edctvom n\u00e1\u0161ho eShopu.\u00a0Prijatie objedn\u00e1vky potvrdzujeme\u00a0zaslan\u00edm\u00a0emailu – potvrdenie prijatia objedn\u00e1vky. Toto prijatie je potrebn\u00e9 pre\u010d\u00edta\u0165 preto\u017ee obsahuje v\u0161etky potrebn\u00e9 \u00fadaje ako dodac\u00ed term\u00edn, cenu a\u00a0kontaktn\u00e9 \u00fadaje z\u00e1kazn\u00edka. V\u00a0pr\u00edpade, \u017ee je objedn\u00e1vka nespr\u00e1vne vyplnen\u00e1 vyhradzujeme si ju zru\u0161i\u0165. O zru\u0161en\u00ed objedn\u00e1vky informujeme emailom. V potvrden\u00ed je uveden\u00e1 cena tovaru, mno\u017estvo, predpokladan\u00e1 dodacia lehota, stav skladu a \u010fal\u0161ie d\u00f4le\u017eit\u00e9 inform\u00e1cie. V niektor\u00fdch pr\u00edpadoch po\u017eadujeme potvrdenie od z\u00e1kazn\u00edka, \u017ee akceptuje na\u0161e dodacie podmienky (min. objedn\u00e1vacie mno\u017estvo, dlh\u00e1 dodacia lehota at\u010f.). V\u00a0takom pr\u00edpade, uv\u00e1dzame \u010dervenou farbou v\u00a0objedn\u00e1vke v\u00fdzvu o\u00a0z\u00e1v\u00e4zn\u00e9 akceptovanie cenov\u00fdch a\u00a0dodac\u00edch podmienok.\u00a0Objedn\u00e1vky prijat\u00e9 do 11:00 bud\u00fa spracovan\u00e9 prednostne.<\/p>\n

2. CENA<\/h3>\n

Cenu tovaru je uveden\u00e1 v\u00a0eShope, a\u00a0je uv\u00e1dzan\u00e1 aj na fakt\u00fare, v cenovej ponuke(v pr\u00edpade v\u00e4\u010d\u0161ieho mno\u017estva) a pri potvrden\u00ed objedn\u00e1vky emailom. Cenu po \u00fahrade (sp\u00e4tne) nie je mo\u017en\u00e9 meni\u0165. Cenu nie je mo\u017en\u00e9 meni\u0165, s\u00a0v\u00fdnimkou aktu\u00e1lnych akci\u00ed a\u00a0mno\u017estevn\u00fdch zliav. Cena je fixn\u00e1, ale vz\u0165ahuj\u00fa sa na \u0148u z\u013eavy na z\u00e1klade celkovej sumy objedn\u00e1vky. Ceny s\u00fa na potvrdeniach uveden\u00e9 s\u00a0DPH aj bez DPH.<\/p>\n

3. TERM\u00cdN DODANIA<\/h3>\n

Predpokladan\u00fd term\u00edn dodania\u00a0tovaru je uveden\u00fd v\u00a0eShope, v cenovej ponuke, alebo v\u00a0potvrden\u00ed objedn\u00e1vky. Uveden\u00fd dodac\u00ed term\u00edn pova\u017eujeme za referen\u010dn\u00fd, m\u00f4\u017ee sa zmeni\u0165 na z\u00e1klade nov\u00fdch skuto\u010dnost\u00ed. Vo v\u00e4\u010d\u0161ine pr\u00edpadov dodaciu lehotu nem\u00f4\u017eeme v\u00fdraznej\u0161ie ovplyvni\u0165. Presnej\u0161\u00ed dodac\u00ed term\u00edn je uveden\u00fd v\u00a0potvrden\u00ed objedn\u00e1vky. M\u00f4\u017ee sa ale sta\u0165, \u017ee sa tovar vypred\u00e1 a\u00a0mus\u00ed sa nanovo zada\u0165 do v\u00fdroby. V\u00a0takom pr\u00edpade V\u00e1s informujeme o\u00a0novom dodacom term\u00edne.<\/p>\n

4. PLATOBN\u00c9 PODMIENKY<\/h3>\n

Tovar je, a\u017e do uhradenia fakt\u00fary majetkom spolo\u010dnosti Tree Lab s.r.o. Tovar posielame a\u017e po \u00fahrade celej sumy. \u00dahrada do sumy 1000 EUR je mo\u017en\u00e1 v\u00fdhradne prostredn\u00edctvom platobnej br\u00e1ny \u2013 platobnou kartou. Tovar na dobierku neposielame. Tovar posielame a\u017e po prip\u00edsan\u00ed celej sumy na n\u00e1\u0161 bankov\u00fd \u00fa\u010det. Fakt\u00fary zasielame v\u00fdhradne v\u00a0elektronickej podobe, \u0161etr\u00edme tak \u017eivotn\u00e9 prostredie. Fakt\u00fara je generovan\u00e1 automaticky v\u00a0pr\u00edpade odoslania tovaru. V\u00a0pr\u00edpade, \u017ee bude tovar odoslan\u00fd viac ako 14 dn\u00ed od \u00fahrady zasielame da\u0148ov\u00fd doklad – potvrdenie o\u00a0prijat\u00ed platby.<\/p>\n

5. PREPRAVA TOVARU<\/h3>\n

Vyroben\u00fd tovar zasielame\u00a0kuri\u00e9rskou spolo\u010dnos\u0165ou alebo po\u0161tou s doru\u010den\u00edm oby\u010dajne\u00a0do 48 hod\u00a0pre SR a\u00a0do 72 hod\u00a0pre \u010cR. Pri objedn\u00e1vke nad 100 EUR je po\u0161tovn\u00e9 zadarmo. \u00da\u010dtovan\u00e9 po\u0161tovn\u00e9 n\u00e1klady si vyhradzujeme zmeni\u0165 pod\u013ea aktu\u00e1lnej situ\u00e1cie a\u00a0cien dopravy. Dodaciu lehotu pre tovar, ktor\u00fd nie je vyroben\u00fd potvrdzujeme emailom v\u00a0potvrden\u00ed objedn\u00e1vky. V\u00a0pr\u00edpade, \u017ee je pre V\u00e1s dodac\u00ed term\u00edn pridlh\u00fd, je mo\u017en\u00e9 zru\u0161i\u0165 objedn\u00e1vku. Zru\u0161enie objedn\u00e1vky z\u00a0d\u00f4vodu dlh\u00e9ho dodacieho term\u00ednu je mo\u017en\u00e9 urobi\u0165 iba formou emailu, v\u00a0ktorom s\u00fa uveden\u00e9 v\u0161etku potrebn\u00e9 \u00fadaje pre vr\u00e1tenie platby, najm\u00e4 \u010d\u00edslo objedn\u00e1vky, suma, \u010d\u00edslo \u00fa\u010dtu a\u00a0cel\u00e9 meno majite\u013ea \u00fa\u010dtu. Osobn\u00fd odber tovaru aktu\u00e1lne nie je mo\u017en\u00fd.<\/p>\n

6. BALENIE TOVARU<\/h3>\n

Tovar je zabalen\u00fd tak, aby sme predi\u0161li jeho po\u0161kodeniu pri preprave. V\u00a0pr\u00edpade doru\u010denia po\u0161koden\u00e9ho tovaru alebo bal\u00edka je nutn\u00e9 bezodkladn\u00e9 zaslanie reklam\u00e1cie spolu s\u00a0fotografiou dan\u00e9mu prepravcovi a\u00a0n\u00e1m na emailov\u00fa adresu reklamacie@treelab.sk<\/a>. Balenie je ozna\u010den\u00e9 n\u00e1lepkou prepravcu a\u00a0po rozbalen\u00ed je origin\u00e1lne balenie ozna\u010den\u00e9 na\u0161\u00edm logom a\u00a0prelepen\u00e9 neporu\u0161enou origin\u00e1lnou n\u00e1lepkou s\u00a0logom na\u0161ej spolo\u010dnosti tak, aby ho nebolo mo\u017en\u00e9 otvori\u0165 bez poru\u0161enia tejto n\u00e1lepky. V\u00a0pr\u00edpade poru\u0161enia tejto n\u00e1lepky, bol tovar rozbalen\u00fd. V\u00a0takom pr\u00edpade, je nutn\u00e9 skontrolova\u0165 obsah balenia a\u00a0informova\u0165 n\u00e1s taktie\u017e na emailovej adrese reklamacie@treelab.sk<\/a>.<\/p>\n

7. REKLAM\u00c1CIA TOVARU<\/h3>\n

Z\u00e1kazn\u00edk m\u00e1 mo\u017enos\u0165 reklamova\u0165 ne\u00faplne mno\u017estvo, poruchy alebo kvalitu dodan\u00e9ho tovaru. Spolo\u010dnos\u0165 Tree Lab s.r.o akceptuje reklam\u00e1ciu po\u0161koden\u00e9ho balenia alebo ne\u00faplnos\u0165 tovaru do piatich (5) pracovn\u00fdch dn\u00ed od dodania z\u00e1sielky z\u00e1kazn\u00edkovi. Reklam\u00e1cie na po\u0161koden\u00e9 alebo rozbalen\u00e9 balenie alebo ne\u00fapln\u00fd obsah neakceptujeme po uplynut\u00ed piatich (5) pracovn\u00fdch dn\u00ed od doru\u010denia. Pri reklam\u00e1ci\u00ed je nutn\u00e9 dolo\u017ei\u0165 fotografie reklamovanej polo\u017eky. V\u00a0pr\u00edpade uznania reklam\u00e1cie reklama\u010dn\u00fdm oddelen\u00edm, je nutn\u00e9 reklamovan\u00fd tovar v\u00a0pr\u00edpade po\u0161kodenia alebo poruchy zasla\u0165 na odstr\u00e1nenie poruchy na nami uveden\u00fa adresu. Reklam\u00e1cia tovaru pri po\u017eiadavke v\u00fdmeny tovaru je mo\u017en\u00e1 iba po doru\u010den\u00ed reklamovan\u00e9ho tovaru na\u0161ej spolo\u010dnosti. Reklam\u00e1cie sa sna\u017e\u00edme rie\u0161i\u0165 promptne, ale z\u00e1konn\u00e1 lehota na pos\u00fadenie reklam\u00e1cie je tridsa\u0165 (30) dn\u00ed od doru\u010denia reklam\u00e1cie spolu s\u00a0reklamovan\u00fdm tovarom. Tovar mus\u00ed by\u0165 zaslan\u00fd v\u00a0stave v akom bol dodan\u00fd s\u00a0prihliadnut\u00edm na be\u017en\u00e9 opotrebenie a zabalen\u00fd v\u00a0origin\u00e1lnom balen\u00ed. V\u00a0pr\u00edpade poruchy v\u00a0r\u00e1mci z\u00e1konnej lehoty trvania z\u00e1ruky nie je nutn\u00e9 tovar zabali\u0165 do origin\u00e1l balenia, ale mus\u00ed by\u0165 dodan\u00fd tak, aby sa pri preprave nepo\u0161kodil. Tak\u00e9 po\u0161kodenie by bolo d\u00f4vodom na neuznanie reklam\u00e1cie, z\u00a0d\u00f4vodu nemo\u017enosti zisti\u0165, kedy po\u0161kodenie vzniklo (napr\u00edklad navlhnutie alebo deform\u00e1cia komponentov). Pri reklam\u00e1cii tovaru je nutn\u00e9 preuk\u00e1za\u0165, \u017ee bol k\u00fapen\u00fd u\u00a0n\u00e1s dolo\u017een\u00edm fotografie dokladu o\u00a0k\u00fape alebo fakt\u00fary. V\u00a0pr\u00edpade uznania reklam\u00e1cie bude suma poslan\u00e1 na V\u00e1\u0161 \u00fa\u010det v\u00a0lehote sedem pracovn\u00fdch dn\u00ed od uznania.<\/p>\n

8. VR\u00c1TENIE TOVARU PRI NESPR\u00c1VNOM OBJEDNAN\u00cd<\/h3>\n

Tovar nie je mo\u017en\u00e9 vr\u00e1ti\u0165 z\u00a0d\u00f4vodu rozmyslenia si objedn\u00e1vky alebo chybn\u00e9ho objednania. V\u00a0pr\u00edpade zru\u0161enia objedn\u00e1vku tovaru, ktor\u00fd bol zadan\u00fd do v\u00fdroby na naplnenie danej objedn\u00e1vky bude tovar doru\u010den\u00fd a\u00a0fakturovan\u00fd. V\u00a0pr\u00edpade, \u017ee spolo\u010dnos\u0165 Tree Lab s.r.o. povol\u00ed v\u00fdnimku, je mo\u017en\u00e9 objedn\u00e1vku zru\u0161i\u0165 a\u00a0uhraden\u00e9 sumu vr\u00e1ti\u0165. V\u00a0takom pr\u00edpade je nutn\u00e9 posla\u0165 formou emailom v\u0161etky potrebn\u00e9 \u00fadaje pre vr\u00e1tenie platby, najm\u00e4 \u010d\u00edslo objedn\u00e1vky, suma, \u010d\u00edslo \u00fa\u010dtu a\u00a0cel\u00e9 meno majite\u013ea \u00fa\u010dtu. V\u00a0pr\u00edpade reklam\u00e1cie z\u00a0d\u00f4vodov uveden\u00fdmi v\u00a0tomto odseku hrad\u00ed n\u00e1klady s\u00a0dopravou z\u00e1kazn\u00edk. Pri reklam\u00e1cii tovaru je nutn\u00e9 preuk\u00e1za\u0165, \u017ee bol k\u00fapen\u00fd u\u00a0n\u00e1s dolo\u017een\u00edm fotografie dokladu o\u00a0k\u00fape alebo fakt\u00fary.<\/p>\n

9. In\u00e9 podmienky<\/h3>\n

V\u0161etky n\u00e1le\u017eitosti neuveden\u00e9 v\u00a0t\u00fdchto V\u0161eobecn\u00fdch obchodn\u00fdch podmienkach sa riadia pr\u00e1vnymi predpismi Slovenskej republiky.<\/p>\n

 <\/p>\n

Ing. Adam Petr\u00e1\u0161<\/a><\/strong>
konate\u013e spolo\u010dnosti<\/strong><\/p>\n

Tree Lab s.r.o.<\/strong><\/p>\n

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[vc_row][vc_column][vc_column_text] 1. OBJEDN\u00c1VKA TOVARU Objedn\u00e1vku\u00a0tovaru do sumy tis\u00edc EUR bez DPH akceptujeme\u00a0iba prostredn\u00edctvom n\u00e1\u0161ho eShopu.\u00a0Prijatie objedn\u00e1vky potvrdzujeme\u00a0zaslan\u00edm\u00a0emailu – potvrdenie prijatia objedn\u00e1vky. Toto prijatie je potrebn\u00e9 pre\u010d\u00edta\u0165 preto\u017ee obsahuje v\u0161etky potrebn\u00e9 \u00fadaje ako dodac\u00ed term\u00edn, cenu a\u00a0kontaktn\u00e9 \u00fadaje z\u00e1kazn\u00edka. V\u00a0pr\u00edpade, \u017ee je objedn\u00e1vka nespr\u00e1vne vyplnen\u00e1 vyhradzujeme si ju zru\u0161i\u0165. O zru\u0161en\u00ed objedn\u00e1vky informujeme emailom. V potvrden\u00ed […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4268","page","type-page","status-publish","hentry"],"yoast_head":"\nV\u0161eobecn\u00e9 obchodn\u00e9 podmienky | TreeLab.eu<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"sk_SK\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"V\u0161eobecn\u00e9 obchodn\u00e9 podmienky | TreeLab.eu\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_column_text] 1. 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